Power Systems Plus is committed to providing you with the best generator service and expertise in Oregon. We value transparency and customer satisfaction. Please take a moment to review our terms and policies to understand how we work together and ensure a smooth, reliable service experience.
Quotes and Estimates
- Validity: Quotes and estimates are valid for 30 days from the date of the document unless otherwise noted.
Acceptance
All sales and work performed are expressly conditioned on Buyer’s agreement to the terms and conditions on estimates, quotations, service reports, and repair orders from Power Systems Plus, hereafter referred to as Seller. By accepting or paying for goods, Buyer acknowledges and agrees to these terms.
Returns Policy
Power Systems Plus Return Policy:
At Power Systems Plus, we are dedicated to ensuring your satisfaction with every purchase. Please review our return policy below to help facilitate a smooth return process:
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Reporting Returns: If you need to return a product or report a discrepancy, please contact us within 30 days from the invoice date. All returns must be received by us within 30 days of the invoice date to be eligible.
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Restocking Fees: A 30% restocking fee applies to all returns, except for electronics, which are non-returnable.
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Condition of Items: Returned items must be unused and in their original packaging. Returns that do not meet these conditions will not be accepted.
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Custom or Special Orders: Custom or special order products can only be returned for warranty repair or replacement.
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Return Requirements: All returns must include prior approval, a copy of the sales receipt or invoice, and a detailed note explaining the issue. Returns without these documents will not be accepted.
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Return Shipping Costs: Customers are responsible for all return shipping charges. We recommend using a carrier that provides tracking or confirmation. Power Systems Plus is not responsible for lost packages during the return process; any claims for lost packages must be filed with the shipping carrier.
For assistance with returns, please contact us directly. We are here to help! (503) 357-3839
Terms
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Unless otherwise specified on an estimate, quotation, or letter, terms are due upon receipt or net thirty (30) days, subject to approved credit, payable in U.S. funds.
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Title and Risk of Loss: Title and risk of loss pass to Buyer upon delivery.
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Late Payment: Invoices not paid in accordance with terms are subject to interest charges at the rate of 1 1⁄2 percent per month unless prohibited by law, in which event invoices will be subject to interest charges at the maximum legal contract rate. The minimum invoice interest charge is $15.00.
Returned Materials
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Return Approval: Materials may not be returned without prior approval of Seller. Transportation costs are to be paid by the Buyer.
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Restocking Fee: A 20% restocking fee applies to goods accepted for credit or exchange, in specific cases for unused, unaltered standard items when agreed to by authorized factory personnel.
Collection Terms
In the event that payment under the terms of this agreement becomes delinquent, you agree to pay Power Systems Plus all costs associated with the collection of your account, including reasonable attorney fees, court costs, and fees charged by a third-party collection agency. Power Systems Plus reserves the right to maritime liens for all necessaries.
Attorney’s Fees and Venue
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Attorney’s Fees: In any action between Buyer and Seller, if Seller is the prevailing party, Seller will be entitled to recover its reasonable attorney’s fees and expenses, including fees incurred in arbitration, mediation, at trial, on appeal, or post-judgment. Any provision in any final judgment rendered in favor of Seller will contain a provision allowing for later assessment of attorney’s fees and costs incurred in the collection of any judgment.
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Jurisdiction & Venue: The venue of all actions between Buyer and Seller will be in a court of competent jurisdiction in Washington County, Oregon. Buyer consents to the jurisdiction of the courts of the State of Oregon and specifically waives any right to trial by jury in any action brought by or against Buyer. The law of the State of Oregon shall govern the rights of Seller and Buyer under this agreement.
By reviewing these terms and policies, we hope to establish a clear understanding of our business relationship. Power Systems Plus is committed to providing you with the best generator services and support in Oregon. If you have any questions or concerns, feel free to call us directly at 503) 357-3839